Terms of Service
These terms apply when you create a Fixklarn account and, if you are a landlord or manager, when you activate a paid plan. The product serves landlords and rental managers and tenants who report faults.
Subscription and pricing
Plans are billed in euro, monthly or yearly, by number of homes in the portfolio (Início, Profissional, Carteira). Prices on the site exclude VAT unless stated otherwise. Payment is processed by Stripe.
Free trial
You can try free for 60 days, with no card required in the current marketing flow. Exact trial start, end and conversion to a paid plan follow what Stripe Checkout and your Stripe account show at activation.
Cancellation
You may cancel anytime. Access continues until the end of the paid period when the account is set to cancel at period end (behaviour of the Stripe portal used by the product).
Refunds
We do not refund the current billing period once it has started, except where the law requires otherwise.
Service as-is
Fixklarn is provided as-is, without a warranty of uninterrupted availability. We work to keep the service reliable, but technical failures can occur.
Governing law and privacy
Personal data processing is described in the Privacy Policy and follows the GDPR. In Portugal the supervisory authority is the CNPD. The subscription contract is governed by Portuguese law, with jurisdiction in the Portuguese courts, except where mandatory rules provide otherwise.
Contact
Questions about these terms: leonardo.pedro@fixklarn.com.
Operator
Fixklarn is operated by Leonardo Rochinha Pedro, a natural person with open activity with the Portuguese tax authority (sole trader / trabalhador independente), NIF 258703466, address Rua do Poço, Estoril. Contact: leonardo.pedro@fixklarn.com.